{"id":278,"date":"2016-04-30T03:07:09","date_gmt":"2016-04-30T08:37:09","guid":{"rendered":"http:\/\/password.mxwiki.com\/?p=278"},"modified":"2016-06-01T03:42:35","modified_gmt":"2016-06-01T10:42:35","slug":"sophos-utm-password-recovery-procedure","status":"publish","type":"post","link":"https:\/\/www.mxwiki.com\/password\/sophos\/sophos-utm-password-recovery-procedure","title":{"rendered":"Sophos UTM Password Recovery Procedure"},"content":{"rendered":"<p>Sophos UTM V7, V8, V 9,9.1,9.2, 9.3 utm 220 110 password recovery Procedure<\/p>\n<h2><span style=\"text-decoration: underline;\">How to Reset Sophos UTM WebAdmin Password<\/span><\/h2>\n<p>If you forget your <strong>Sophos Webadmin password<\/strong> and you know the root password, then you can login to the UTM through ssh or Direct console and reset the webadmin password.<\/p>\n<ol>\n<li>Login through Console or SSH as <strong>root<\/strong>. and enter the following comments<br \/>\n#<strong>cc<\/strong><br \/>\n<strong>#RAW<\/strong><br \/>\n#<strong>system_password_reset.<\/strong><\/li>\n<li>Now go to the webconsole, this will show you the\u00a0 &#8216;<strong>Admin password setup<\/strong>&#8216; screen. There you can reset the <strong>admin<\/strong> account password.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-280 size-full\" style=\"border: #999999 1px solid;\" title=\"How to Reset Sophos UTM WebAdmin Password\" src=\"http:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/How-to-Reset-Sophos-UTM-WebAdmin-Password.jpg\" alt=\"How to Reset Sophos UTM WebAdmin Password\" width=\"780\" height=\"192\" srcset=\"https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/How-to-Reset-Sophos-UTM-WebAdmin-Password.jpg 780w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/How-to-Reset-Sophos-UTM-WebAdmin-Password-300x74.jpg 300w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/How-to-Reset-Sophos-UTM-WebAdmin-Password-768x189.jpg 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/li>\n<li>This procedure will<strong> also reset the SSH root password<\/strong>.<br \/>\nTo change it back In the web console go to <strong>Management -&gt; System Settings -&gt; Shell Access -&gt; Shell user passwords<\/strong> and enter a new root password<\/li>\n<li>Also you can use the following commend in the shell to change the password.<br \/>\n<strong>#passwd loginuser<\/strong><br \/>\n<strong> #passwd root<\/strong><\/li>\n<\/ol>\n<h2><span style=\"text-decoration: underline;\">Reset Sophos root Password<\/span><\/h2>\n<p>If you forget both the root and webadming password, you can reset it by booting the device in single mode.<\/p>\n<ol>\n<li><strong>Power on or reboot the UTM<\/strong>, wait until the <strong>GRUB<\/strong> boot loader starts<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-281\" src=\"http:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Press-the-e-button-on-the-keyboard.jpg\" alt=\"Press the 'e' button on the keyboard\" width=\"703\" height=\"146\" srcset=\"https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Press-the-e-button-on-the-keyboard.jpg 703w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Press-the-e-button-on-the-keyboard-300x62.jpg 300w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><\/li>\n<li>In the grub menu immediately <strong>Press the &#8216;e&#8217; button<\/strong> on the keyboard to edit the boot loader.<\/li>\n<li>Now select the <strong>kernel and press &#8216;e&#8217;<\/strong> button to edit it<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-282 size-full\" title=\"edit grub\" src=\"http:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/edit-grub.jpg\" alt=\"edit grub\" width=\"704\" height=\"140\" srcset=\"https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/edit-grub.jpg 704w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/edit-grub-300x60.jpg 300w\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" \/><\/li>\n<li>Enter <strong>init=\/bin\/bash<\/strong> at the end of the line.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-283\" src=\"http:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/enterbash.jpg\" alt=\"enterbash\" width=\"715\" height=\"143\" srcset=\"https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/enterbash.jpg 715w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/enterbash-300x60.jpg 300w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/><\/li>\n<li>Now press<strong> enter button to confirm the edit<\/strong>, this will go the the previous menu.<\/li>\n<li>Now<strong> press &#8220;b&#8221; button<\/strong> to boot the device in single mode.<\/li>\n<li>In the single mode Type:<br \/>\n<strong> #passwd loginuser<\/strong><br \/>\nEnter and re-enter a new password for the &#8216;loginuser&#8217; account.<br \/>\n<strong> #passwd root<\/strong><br \/>\nEnter and re-enter a new password for the root account.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-286\" src=\"http:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Reset-Sophos-console-root-Password.jpg\" alt=\"Reset Sophos console root Password\" width=\"765\" height=\"214\" srcset=\"https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Reset-Sophos-console-root-Password.jpg 765w, https:\/\/www.mxwiki.com\/password\/wp-content\/uploads\/sites\/2\/2016\/04\/Reset-Sophos-console-root-Password-300x84.jpg 300w\" sizes=\"auto, (max-width: 765px) 100vw, 765px\" \/><\/li>\n<li>Press <strong>Ctrl+Alt+Del<\/strong> to reboot the UTM.<\/li>\n<li>Now go to the web console and follow the first procedure.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Sophos UTM V7, V8, V 9,9.1,9.2, 9.3 utm 220 110 password recovery Procedure How to Reset Sophos UTM WebAdmin Password<\/p>\n","protected":false},"author":1,"featured_media":280,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sophos"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/posts\/278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/comments?post=278"}],"version-history":[{"count":1,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/posts\/278\/revisions"}],"predecessor-version":[{"id":459,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/posts\/278\/revisions\/459"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/media\/280"}],"wp:attachment":[{"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/media?parent=278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/categories?post=278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mxwiki.com\/password\/wp-json\/wp\/v2\/tags?post=278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}